Citi Mobile®

1.38M reviews
Content rating
Everyone
10M+
Downloads
Content rating
Everyone
Learn more
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About this app

Simpler
All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch
Fast Navigation: Quickly get to your favorite features with an intuitive navigation menu and smart shortcuts
Card Replacement: Request a new card if your original is lost, stolen or damaged
Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time
Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.**
Mobile Check Deposit: Quickly and easily deposit checks from your mobile device
Find an ATM: Easily locate one of more than 60,000 fee-free ATMs in the U.S near you
Account Information: View your statements, check balances and recent activity
Make same-day or scheduled payments easily

Smarter
Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances
Spending insights*: Track your spending habits and trends across your accounts
Bill management*: View and manage your bills, and recurring payments in one place
FICO® Score : Citi credit card customers can view their FICO® Score for free
Make payments including automatic payments, and transfers and manage payees
Dispute credit card transactions if ever needed and track the status
Stay informed with Account Alerts: Choose the alerts you want and even when you want them
Change your credit card due date: Choose the beginning, middle, or end of a month
Secure
Citi® Quick Lock: Lock or unlock your lost or misplaced card
PIN Reset: Reset your debit card PIN from your mobile device
Enable Fingerprint Authentication for a fast way to access your account
* Features are available today on a limited basis.

**Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Citi’s Mobile App has been certified by J.D. Power for providing “An Outstanding Mobile Credit Card Experience” for customers.”
J.D. Power 2019 Mobile App Certification Program recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.

Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at https://online.citi.com/JRS/portal/template.do?ID=Privacy and our notice at collection at https://online.citi.com/JRS/portal/template.do?ID=Privacy#notice-at-collection to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at https://online.citi.com/dataprivacyhub
The Citi Mobile® App lets you manage your accounts virtually anytime, anywhere
Updated on
Nov 10, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info, and App activity
  • This app may collect these data types
    Personal info
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.35M reviews
Kathy McCullough
July 17, 2026
App crashes when checking credit card charges or balance. I have spent several hours on the phone with customer service. I have unloaded and reloaded the app. I have unlinked and relinked the cards. I have gone to the bank and the banker did the above and it still crashes. I have deleted the cache and data, and uninstalled and reinstalled. Still crashes. I was told it was a known issue and would be fixed within 48 hours but it has not been fixed and has been going on for 2 months.
21 people found this review helpful
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Citibank N.A.
July 17, 2026
Hello Kathy, I am sorry to hear about this experience and would like to help in any way I can. Please DM us on X at @Askciti or email customer.help@citi.com, so we can best assist you. Be sure to reference your Google Play review when contacting us. ^John
Michelle S
September 10, 2026
I rarely have issues unrelated to update need on my side. Opening dashboard shows posted balances quickly. My desire would be to have a pmt option that includes Pending amt, without % limit. I like balances to close at $0. Every month on closing date I have a calculator app open switching between apps. The % limit (7.5?) means I have to wait until closing date to pay so I have enough balance remaining to cover % limit for overpmt of my Balance+Pending = true $0 closing balance for me.
5 people found this review helpful
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Ryan Rivera
July 16, 2026
I've been trying to login for 3 months on the app and online and keeps showing that it is temporarily down or experiencing temporary delays smh this is outrageous and I call went through all the motions to speak to a person and when I finally got someone on the line they acted like they couldn't hear me and hung up. I'm very disappointed had the app for years and never had an issue now can't do anything but they still expect payment every month its craziness!!!
13 people found this review helpful
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Citibank N.A.
July 16, 2026
Hello Ryan. Saw your post and would like to see how we can help. Can you email us at customer.help@citi.com or direct message us on X (@AskCiti) with the details? Include your device type, the OS version & your account type (No account numbers or PINs) with “Google Play Review” in the subject line or message. Thanks. ^Joseph

What’s new

Thanks for using the Citi Mobile® App! To give you the best experience, we’re constantly improving our app. This update also includes various bug fixes and performance improvements.