Citi Authenticator

276 reviews
Content rating
Everyone
50K+
Downloads
Content rating
Everyone
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About this app

Citi Authenticator is a mobile app for select Citi workforce to enable simple and secure authentications to Citi services
Streamlined Multi-Factor Authentication for Citi Systems
Updated on
Sep 23, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • No data collected
    Learn more about how developers declare collection
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

273 reviews
Sandy Official
September 15, 2023
Very bad experience since the install. This unnecessarily has problems with my phone keyboard settings. Mostly auto closes saying something went wrong, the displayed error messages are of no use, it says, some auto control, parallel run and some lengthy alphanumeric text blah blah. and today it said, clear cache app has bug and finally it failed to launch, saying, 'The app has some bug, so it auto closed. Please update the app after it's developer provides a fix' Who is the developer here?
36 people found this review helpful
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Nikita Sharma
January 22, 2024
Worst app to ever exist on this planet! The developers and owners of this app must be fired immediately. App glitches out on start. Have to restart like 4 to 5 times to get it working. Also what's this dumb question. "Are you trying to authenticate?" No I am trying to order my groceries! Also what's the point of QR code scanner which glitches out again the first time and then again it asks for a biometric scan. What a dumb app.
13 people found this review helpful
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Rajesh Kannan
June 10, 2026
After the One Step Authenticate message is approved or after the QR code is scanned, just before the device's native fingerprint prompt is shown, there is a one or two seconds delay. In that interim period, the base UI should be blocked from further interactions until the fingerprint prompt is shown or a loading spinner has to be shown. Otherwise it makes the user think further action is required. Hope this gets implemented.
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What’s new

Thank you for using Citi Authenticator! To give our users the best experience, we are constantly improving our app and developing new ways to create seamless authentications.