John Hancock Retirement

Name: John Hancock Retirement
Availability: InStock
Rating: 4.491402626037598 (11047 reviews)
Author: John Hancock Life Insurance

John Hancock Life Insurance

11K reviews

Everyone

100K+

Downloads

Everyone

Learn more

About this app

Manulife John Hancock Retirement's app makes it easy for our plan participants to safely manage their retirement plan, anytime, anywhere.

Use the app on the go to securely connect with your plan and its financial tools
• Register, enroll, and access your plan account
• View account details, including balance, rate of return, account/transaction history, and investments
• Make account changes, including contribution rate and profile updates
• Set your goals and get real-time projections of estimated spending and income in retirement
• Model saving scenarios, receive guidance to help meet your spending needs, and track your progress
• Use helpful tools and resources for timely education on personal finance and wellness topics

We make it easy to manage your retirement plan, anytime, anywhere.

Updated on

Oct 10, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

10.7K reviews

Ryan Riggs

February 2, 2022

Can't log in even though password and username is correct. Also when I could get in the app it is very unexplenatory on how the money grows and how you end up with a negative interest rate. It does not show daily or monthly increases or decreases for whatever reason. Literally just get a spinning circle when trying to log into the app able to log into the website fine. But the app is not working.

23 people found this review helpful

John Hancock Life Insurance

February 2, 2022

Thanks for the feedback Ryan. We’d really like to improve your experience, but we need a little more detail to improve our experience for future app users. Please contact us directly by accessing https://myplan.johnhancock.com/contactus.

Treyday Vill

August 16, 2022

Just a terrible app never downloaded an app with more problems than this one lately when I've signed in it keep saying We're sorry we're expecting some technical difficulty and logs me out and says try back again later and if it's not doing that it takes a 1/2 an hour just to load to the main page. If I could give this app a double negative 0 I would.

8 people found this review helpful

John Hancock Life Insurance

August 18, 2022

We’re sorry for the negative experience you had with John Hancock. Please let us know if we can help you further by contacting us directly at https://myplan.johnhancock.com/contactus.

J P

October 26, 2026

I haven't used many apps to handle retirement/401k stuff but this by far the worst. Took multiple tries for me to finally be able to enroll, and the buttons don't even work to get past the enrollment. Bad layout, worse performance. If you are unfortunate enough to work for a company offering a 401k through here, I feel bad for you.