MTA TrainTime
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27.8K reviews
Everyone
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Government
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About this app
The TrainTime app provides a one-stop shop for Long Island Rail Road and Metro-North Railroad customers, where riders can buy and use tickets, plan their trips, track their trains, and more.
• Buy tickets with Google Pay or credit/debit card. Split payment between two cards.
• Plan trips with departure times and transfer details before you travel. You can also search for two origin and/or two destination stations at once.
• Save your frequent trains for easy access
• Share trips with family and friends so they know when to expect you
• Follow your trip with real-time GPS tracking, updated every few seconds
• See the layout of your train and how crowded each car is
• Chat with a customer service representative for either LIRR or Metro-North within the app
• Buy tickets with Google Pay or credit/debit card. Split payment between two cards.
• Plan trips with departure times and transfer details before you travel. You can also search for two origin and/or two destination stations at once.
• Save your frequent trains for easy access
• Share trips with family and friends so they know when to expect you
• Follow your trip with real-time GPS tracking, updated every few seconds
• See the layout of your train and how crowded each car is
• Chat with a customer service representative for either LIRR or Metro-North within the app
LIRR and Metro-North tickets and trips
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
27.3K reviews
Andrew Hunt
- Flag inappropriate
March 12, 2022
Since the last update with the visual refresh, the app has become completely unresponsive, and as a result, completely unusable. It can take upwards of 30 seconds to a minute for a new screen to load, and it's not clear whether you've pressed the right button. As usual, the payment processing still is broken and throws errors inconsistently, forcing me to log out and log in regularly. I've used the app religiously for four years but something seriously broke for me, and it's quite frustrating.
89 people found this review helpful
Mike N
- Flag inappropriate
May 9, 2022
I bought CityTickets with the belief that I could use them throughout the month, only to read some fine print later that said they were only for daily use. Had to wrangle with customer service for a month to get a refund. Then the app sent me a warning for "activating the ticket on the train" (even though the ticket-takers may not even come to my car), and to top it all off today they locked my account with my tickets, forcing me to pay out of pocket for a ticket. The kiosks are easier to use.
14 people found this review helpful
A Google user
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November 25, 2019
Okay so this app is convenient for one way trips. I'll give it that. However, I purchased a round trip for me and a friend and all four tickets showed up to the same place. In other words they all were going the same place and what I bought wasn't a round trip at all and I didnt have tickets to get back. No big deal, I'll get a refund. Well they keep $10 off each ticket. So $20 later and now I have the tickets I originally asked for. Kind of a scam, buy round trips at the ticket counter.
22 people found this review helpful
What’s new
Minor bug fixes & improvements
Everyone
Learn moreApp support
phone
Phone number
+18776905116
About the developer
METROPOLITAN TRANSPORTATION AUTHORITY
wfisher@mtahq.org
2 Broadway Bsmt B
New York, NY 10004
United States
+1 917-216-0432
