Trinity Metro On-Demand

522 reviews
Content rating
Everyone
50K+
Downloads
Content rating
Everyone
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About this app

Think of Trinity Metro On-Demand as a whole new way to get around Fort Worth — a ridesharing service that’s smart, easy, affordable, and green.

With a few taps, book an on-demand ride in the app and our technology will pair you with other people headed your way. No detours, no delays.

How it works:
Book a ride on your phone and your vehicle will meet you at a nearby corner. Other passengers will get picked up and dropped off throughout your ride, and you get to save cash and reduce carbon emissions.

What we’re about:
SHARED.
Our corner-to-corner algorithm matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency, speed, and affordability of a public one.

AFFORDABLE.
Aggregating people into one vehicle brings down prices. Enough said. Eligible users can also pay using pre-tax transit dollars through approved commuter benefit debit cards.

SUSTAINABLE.
Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride.

Questions? Reach out at trinitymetro-support@ridewithvia.com.
Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.
Easy, affordable, shared rides
Updated on
Oct 22, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 5 others
  • This app may collect these data types
    Location, Personal info and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

517 reviews
Trevor Pruett
September 14, 2026
It is a public— not a private— on-demand shuttle service. It's a carpool system, and for the price, and if you're in a zip zone, it's worth it. People complaining about unreliable ETAs should download Uber or Lyft. The only constructive criticism I must report is that if you tell the app exact addresses, the drivers only see the intersection. Drivers have repeatedly confirmed this with me. For example, let's say I put in 717 W Berry St. The drivers only see "Hemphill & Berry" (the intersection).
1 person found this review helpful
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Dtimothy Grey
July 13, 2026
This app and its service keep giving me problem after problem. Trinity metro on demand is so unreliable, drivers show up when they want to, most of them just cancel the ride, the app sometimes doesn't even books the right location giving me a completely different location, the weekend hours of operation are horrible who came up with 5:30 am to 7:30 am and 4:00pm to 7:30 pm. I don't want to use this service anymore, due to all the stress and anxiety it gives me.
6 people found this review helpful
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Ezell “Rameses” Scott
August 26, 2026
Update: Make sure you always order about an hr in advance just Incase the driver wait long enough to get halfway from where you are to cancel. there's nothing you can do. Also if the driver is reckless and you have proof. they won't care. just stop giving you rides for a while. Also they will give you driver's that will wait to see if you cancel or else waste your time not giving you another driver. This service needs to be put under investigation. People need things for transport.
4 people found this review helpful
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