514 reviews
Content rating
Everyone
50K+
Downloads
Content rating
Everyone
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About this app

Think of SMART Flex as a whole new way to get around the Detroit Area — a ridesharing service that’s smart, easy, affordable, and green.

With a few taps, book an on-demand ride in the app and our technology will connect you with transit headed your way. No detours, no delays.

How it works:
- Book a ride on your phone.
- Get picked up on a nearby corner.
- Share your ride with others.
- Save cash and reduce carbon emissions.

What we’re about:
AFFORDABLE.
Our low prices make it easy to get around SMART’s service zone without paying top dollar. Eligible users can also pay using pre-tax transit dollars through approved commuter benefit debit cards.

SUSTAINABLE.
Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride.

CONNECTED.
Check the app for fixed route schedules and wait times to get you to your destination as soon as possible. Navigate the entire SMART network with ease.

Questions? Reach out at support-smart@ridewithvia.com
Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.
Use SMART Flex for microtransit rides in Wayne, Macomb, and Oakland counties!
Updated on
Sep 23, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 5 others
  • This app may collect these data types
    Location, Personal info and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

502 reviews
Oz Wolf
September 9, 2026
The app itself is easy to navigate and understand, but more than half the time the app doesn't work properly. I keep trying to schedule a ride in advance and the app says no drivers are available as if I was trying to schedule it now.
2 people found this review helpful
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Zaara
October 26, 2026
my ride was supposed to come at 5:12pm them they changed to 5:16 pm and yk what i can wait. but then they changed it to 5:22pm. this is ridiculous. they dont drop u off at where you want to be dropped of, dont pick u up from where u need to be picked up from. what a mess
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Elisa Ann
December 3, 2022
One thing it's 10Xs cheaper than Uber and lift. Just wish customer service was in the USA. They would expand the service area near me. And they would get drivers that are more reliable - if you schedule a ride for a certain time please be there at that time. Pre-requested rides should be top priority! And when a ride calls to complain it SHOULD BE a minimum $5 credit to account! Sometimes what they are complaining about is apptments being missed or late to work. EVEN WITH 2 HOURS BEFORE CLOKC IN
12 people found this review helpful
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