Moab Area Transit

Absolute trash. Never on time. Drivers have attitude. They ll park across the street, wait for you to walk up, then drive away and close the doors. Or sometimes they dont show up at all, waste time your time waiting for the service, cancel the ride request on their own with no explanation. App has terrible UI. Very clunky, inaccurate, slow. Honestly easier to walk most of the time than deal with all that.

The app counted down to almost no time remaining three times as we were left on the side of the road, watching and waiting for over an hour. Then we had to ride to the other side of town to drop off other people before we went to our destination. For being the only option in town to get around, it stinks. I would rather pay money for better service then have bad free service.

Very Unreliable. Several drivers are passive aggressive and will leave even when they see you walking up to the pick up location. They will purposely park across the street from the given address. One driver is always ranting about he got fired from his last 4 jobs for being overly hostile to othe employees. Also app is so awkward and clunky to use. Often 5min eta can become a 40 min wait. Just as often 26 min eta is posted on the screen and they arrive in 2 mins, expecting u to be ready.