Public Storage

43.1K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Learn more
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About this app

We take the stress out of storage. Now we've made your self-storage experience even easier. With the Public Storage app, you have everything you need to manage your space in the palm of your hands: gate access, bill pay, account management, customer support and more!

OPEN GATES & DOORS:
Breeze right past the keypads at virtually every location. Just tap your phone and go. Once you’re within range of a gate, door, or elevator, you gain access to your self-storage space with a touch. So every visit to your Public Storage unit is speedier.

PAY YOUR BILL:
Monthly payments are a snap. Pay your bill or activate AutoPay with one tap. Get notified when rent is due so you’re always on time and freed from late fees.

KEEP YOUR ACCOUNT IN CHECK:
Manage one or multiple accounts and storage units, all in one place. Update your payment preferences and other settings without a call to customer service or visit to your local Public Storage facility.

TALK TO THE SUPPORT TEAM:
Get the help you need, right when you need it. Find answers to critical questions. Call for instant support from our friendly customer service team. Drop us a quick note for important, but less timely storage needs.

ABOUT PUBLIC STORAGE:
Since opening our first self-storage location in 1972, we’ve grown to become the largest owner and operator of storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we have the space you need right in your neighborhood.

With storage spaces of all sizes, there’s always a storage unit near you that lets you make room in your garage or basement, store your car or RV and find a temporary place for your furniture. Plus, flexible month-to-month contracts mean you can adjust your storage space to your short-term or long-term needs.
Take the stress out of storage with the all-in-one app to manage your space.
Updated on
Oct 9, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 2 others
  • Data is encrypted in transit
  • You can request that data be deleted
  • Committed to follow the Play Families Policy

Ratings and reviews

42.1K reviews
Christina Buffa
May 3, 2026
Horrible app. it's very slow and lags when you try to get access to the building you're better off using a key and punching in your code manually.currently errors out saying "not accepting new payment method" so can't pay my bill. but I'm still getting overdue alerts ,and will be charged late fees!!! WTH? When you call you can't make a payment over the phone and have to go to the office. what happens if you travel for work??? This is a mess
46 people found this review helpful
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James Davis
September 29, 2026
Months later, same problem. When selecting between multiple units on the access screen, the dialog pop-up disappears and you can't select them — resulting in a blank screen. To fix it, I have to clear storage/cache… but this happens almost every time I use the app. Worst part is that I only have 1 active unit but, for some reason, you show me past inactive units. This forces me to interact with the unit selection dialog, which breaks the app. Please fix this, it's been months.
7 people found this review helpful
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Lane Butler
September 2, 2026
terrible experience. if I could rate less than 1 star, I would. I was sent a letter saying my "total amount due" was $109 and some change - went to pay and that 109 turned into over $300. I was told it was fees and other costs - if that's true then $109 was not my TOTAL amount due. Their ad says they want to work with you so you can keep your things and that they'll even help you downsize to a smaller lot if possible, but in my experience, nothing could be further from the truth...
5 people found this review helpful
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What’s new

Version 2.34.0
We’re always working to make our app better for you. In this update, we have:

- Performance Improvements: We’ve optimized the app to run smoother and faster.
- Bug Fixes: We’ve squashed some bugs to enhance your experience.
- New Features: Enhanced security with payment validation.
- UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface.

Keep automatic updates turned on to ensure you don’t miss any future improvements.