39 reviews
Content rating
Everyone
1K+
Downloads
Content rating
Everyone
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About this app

LCTA CONNECTS is a new way to get around Luzerne County. We’re an on demand transit service operated by Luzerne County Transportation Authority (LCTA) that’s smart, easy, and reliable.

With a few taps, book a ride in the app (for now or later) and our technology will pair you with other people headed your way.

HOW IT WORKS:
- Book a ride by setting your pickup and dropoff addresses and indicating if you’re riding with any additional passengers.
- You will be given an estimated time when the vehicle will arrive upon booking your trip and let you know where you should meet your driver. The estimated arrival time of the driver will be automatically updated as your vehicle makes its way to meet you.
- When your driver arrives, please promptly board the vehicle. You’ll pay your fare when boarding. You can use cash, LCTA passes, SmartPay - just like the bus!
- There may be others on board, or you may make a few additional stops along the way! You can track your ride and share your status in real-time from the app.

SHARING YOUR TRIP:
Our algorithm matches people headed in the same direction. This means you’re getting the convenience of a private ride with the efficiency and reliability of a public one.

AFFORDABLE.
Rides are priced comparably to other transit services in your area. Your wallet will thank you!

RELIABLE:
Track your ride as the driver is on their way to you, and while you’re on the vehicle too.


OUR VEHICLES:
All LCTA CONNECTS vehicles are wheelchair accessible! If you require a wheelchair, simply toggle on “Wheelchair accessibility” in the “Account” tab of your app! When you request a ride, you’ll be matched with a wheelchair accessible vehicle.

Questions? Reach out at contactus@lctabus.com.
Loving your experience so far? Give us a 5-star rating.
On demand transit in Luzerne County
Updated on
Oct 19, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 5 others
  • This app may collect these data types
    Location, Personal info and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

39 reviews
Molly
March 6, 2026
if I could give zero stars I would. this service is absolutely horrible. never enough drivers on shift to accommodate the volume of riders. I am late so often for work I am probably going to get fired soon. pre booking is a joke. I can't even book a trip three days in advance without an error message telling me the van is full, then when I board, there's only like one or two other people. the app itself is glitchy, constantly logging me out and have to send for verification codes multiple times.
1 person found this review helpful
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CALVIN
December 5, 2025
Good service. Trips cost the same as a normal bus ride to go anywhere within a zone. Just book ahead if ride is absolutely necessary, as on demand booking can be hit or miss. Wish it ran late at night. Refer to the LCTA website for info on how to use the service
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Fee
December 10, 2024
The app itself is good. The ppl answering are fine. The system is flawed. The 6am bus service and the night service have been deleted yet this connecter doesnt go to the bus depot. LCTA does not care about their riders yet we keep yall in business. Sad excuse for transit. Riders need to strike their bottom line needs to hurt and their pockets this is nonsense. The ones that came up with this BS dont even use the service but made it harder for us.
2 people found this review helpful
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