282 reviews
Content rating
Everyone
10K+
Downloads
Content rating
Everyone
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About this app

King County Metro Flex is an on-demand neighborhood transit service. Use your phone to ride anywhere in your service area for the same cost as a bus trip.


HOW IT WORKS:

- Download the app and create an account.

- Book an on-demand ride on your phone.

- Meet your driver on a nearby corner.

CONVENIENT

Use your phone to tell Metro Flex where you are and where you want to go. You’ll receive a nearby pick-up location for a Metro Flex vehicle only a short walk away.

FAST

It just takes a minute to book your ride! The app will send you an approximate arrival time for your Metro Flex vehicle.

AFFORDABLE

Metro Flex costs the same as a Metro bus trip. And with your ORCA card, you can transfer for free to or from a bus or Sound Transit Link light rail. You can also pay with a Transit GO Ticket or credit/debit card. Youth up to age 18 ride free.

Questions? Reach out at support-sea@ridewithvia.com

Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.
Order on-demand transit rides from your phone with King County Metro Flex.
Updated on
Sep 23, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 5 others
  • This app may collect these data types
    Location, Personal info and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

280 reviews
Elliott Heath
October 4, 2026
app doesn't work - high demand means no ride that can even be booked , even if waiting 30 minutes and they push us onto the bus as the only option... then why even have this app??! Metro Flex is currently experiencing high demand and cannot complete your request. See bus options or try again later. Tap to retry
1 person found this review helpful
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Schiff Adelson
September 27, 2026
haven't even used the app yet but spammy marketing notifications with no ability to turn them off without disabling all notifications is a terrible experience. not at all appropriate given that this is tied to a public service.
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Alyssa Donaldson
August 17, 2026
First time I used this app, I couldn't ask the driver to tap my Orca card because he was on the phone for the whole drive. He dropped me off on the side of the road and I had to unload my groceries while trying to not get too close to oncoming traffic. The second time I used the app, someone accepted my ride request and was "1 minute away" for 8 minutes and parked in a Chipotle parking lot. I canceled the ride and caught the bus instead.
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